Payment Policy

The Rotary Club of Concord (ABN: 84 076 489 215) ensures your rights are protected as outlined in the Australian Consumer Law. 
 
The Rotary Club of Concord uses the eWAY Payment Gateway for processing of online credit card transactions.  eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the internet.
 
All online credit card transactions performed on our site using the eWAY gateway are secured.

Payments

  1. Payments are fully automated with an immediate response.
  2. Your complete credit card number cannot be viewed by the Rotary Club of Concord or any outside party.
  3. eWAY secures all customer and credit-card data with military-grade software and servers, and the highest level of encryption available.
  4. eWAY is certified as meeting Level 1 of the PCI DSS compliance criteria, which is the highest level of compliance available and is the same levels of data security of the biggest banks in the world.
  5. eWAY is an authorised third party processor for all the major Australian banks.
  6. eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by the Rotary Club of Concord.
 
 
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au.

Refund Policy

Membership
Invoices and statements issued through our ClubRunner account link to our eWAY payment page.  Acknowledgement of payment will be issued by the Rotary Club of Concord and eWAY. 
 
Refunds are not available for club membership or subs, which is standard practice for all Rotary Clubs world wide and forms part of the terms and conditions of membership with Rotary.

Donations

Donations to the Rotary Club Of Concord can be made by any of the following methods:
 
  • Cash to the Treasurer
  • Cheque made payable to the Rotary Club of Concord
  • EFT to our clubs bank account
  • eWAY transaction via our clubs website
 
Please specify whether you would like your donation directed to a specific project.  Non-specific donations will be directed to The Rotary Foundation, End Polio or Rotary Health at the discretion of the current executives and directors of the Rotary Club of Concord.
 
All Donations will be acknowledged by receipt from the Treasurer, Rotary Club of Concord and eWAY with funds being directed to the project specified by the donor.

Events

A payment option will be provided upon event registration through ClubRunner and eWAY.  Acknowledgement of payment will be received from eWAY and the Rotary Club of Concord.
 
Refunds for our events are permitted in the following cases:
 
  • Event cancelled, postponed, or rescheduled.
  • Overcharges due to key entry errors on the website.
  • Withdrawal requests from the event up to 14 days prior to the event or notified cut off date.
 
Requests for refunds must be received in writing stating the reason for the request and amount to be refunded.  Requests for refunds should be sent to our Secretary via e-mail, our contacts page or by regular mail addressed to The Secretary, Rotary Club of Concord, PO Box 39, CONCORD NSW 2137, Australia.  The refund will then be processed and money refunded to the credit card the original amount was paid from.